1. Where are you located?
We are located in Powder Springs Ga. and our studio workshop is NO longer a walk-in establishment. We were located at 901-G Milford Church Rd. Marietta but relocated to our disclosed location due to being unable to complete production of our cakes in a timely manner.
2. Are your cakes freshly baked?
Yes, all our cakes are freshly baked and decorated using only the finest ingredients on the day of your event.
3. What are the prices for your cakes?
Our cake prices varies with each design, cake flavor, style and number of servings. We strongly suggest to email, call, or use our online request form under contact us for pricing.
4. How much notice is needed to place a order?
We suggest at least a weeks notice for most request. For more detailed request, we suggest 10 days notice. For Wedding Cakes we recommend 3 months or more to secure your date, as we only create 1 Wedding per day.
5. Is a deposit needed to place an order?
Yes, a 50% deposit is required to secure all orders. Deposit secures a slot for date requested as we bake and decorate all orders on day of event, so orders are limited. An invoice will be emailed to you from PayPal confirming all details of your request. You may also opt to use our PayPal button on each page of our site to secure your deposit as well. We do not accept checks for deposits other than for Wedding Cakes.
6. What are the cancellation/refund/reschedule policies?
All deposits are non-refundable as once your slot is secured, we cannot sell date/slot to anyone else. Space is limited with orders being baked and decorated on day of pickup. Also, at times some items are pre made by hand prior to pickup ie, bows, characters, numbers. letters etc. Date can be rescheduled if rescheduled date is available.
7. Do you deliver?
We offer FREE delivery within a limited area of Powder Springs, Hiram, and Dallas . We also offer delivery to certain locations, with a delivery fee. Fees depends on the location of delivery. Once you receive and approve your cake, we are not responsible
8. Can I send you a picture of a cake I saw from another site?
Yes, please email us the pictures to: firstname.lastname@example.org or text them to 770-435-1840.
9. Can I come in for an appointment?
Most question can be answered over the phone or by email. Should you have a picture you would like for us to see, please email it to us. If we can't answer your questions, we will gladly setup an appointment for you.
10. Do we offer tastings?
We no longer offer tastings, as ALL our cakes are baked to order. We do offer consultations/tasting for Wedding Cakes for a nominal fee.
11. What cake flavors do you provide?
We offer a array of flavors! Our basic flavors are White, Vanilla, Yellow, Chocolate, and Marble. We have Premium flavors of Red Velvet, Rum, Strawberry, Lemon, and seasonal flavors. Ask about our other flavors.We offer a array of flavors!